HP 3720 Wireless Printer Setup in New Zealand
Setting up a wireless printer should be simple, but many users face problems when connecting the HP DeskJet 3720 to a WiFi network. The printer may not appear in Windows, the wireless light may continue blinking, or the HP Smart app may fail to detect the device. These issues are usually caused by network settings, weak signals, or incomplete driver installation.
A proper HP DeskJet 3720 WiFi setup allows you to print wirelessly from your Windows 11 computer without connecting a USB cable every time. Once the printer is connected to the same network as your computer, you can send documents, photos, and other files directly over WiFi.
This guide explains the complete setup process, the requirements you should check beforehand, and the common problems that can interrupt the connection. It is also useful for users looking for reliable HP printer WiFi setup New Zealand guidance for home or small-office use.
If your printer displays an error message during the setup process, our HP Printer Display Error Codes guide explains the most common codes and how to fix them.
HP DeskJet 3720 WiFi Setup – Things to Know Before You Start
Before beginning the wireless setup, it is important to prepare the printer, computer, and router correctly. A few basic checks can prevent detection errors and make the installation process much smoother.
What You Need Before Setting Up
Make sure the printer is placed close enough to the WiFi router and connected to a stable power source. Your Windows 11 computer should also be connected to the same wireless network you want to use for the printer.
You will need:
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Your WiFi network name
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The correct wireless password
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A Windows 11 computer
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A stable internet connection
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The HP Smart app
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The HP DeskJet 3720 switched on
It is also helpful to remove any unnecessary USB connections before starting the wireless setup. This helps the HP Smart app identify the printer as a wireless device instead of treating it as a wired printer.
Check Your Printer’s Wireless Status
Look at the wireless light on the printer before continuing. A blinking light usually means the printer is searching for a network or waiting to be configured, while a steady light generally indicates that it is already connected.
If the printer was previously connected to another router, you may need to restore its network settings before beginning the new HP DeskJet 3720 WiFi setup. Keep the printer close to the router during the setup and avoid placing it near thick walls, large appliances, or other devices that may interfere with the signal.
Once the printer, computer, and network are ready, you can proceed with the wireless connection process.
How to Connect HP DeskJet 3720 to Wireless
Once everything is ready, you can connect the printer to your WiFi network. The easiest method is through the HP Smart app, which guides you through each step and automatically installs the required settings. If your router supports WPS, you can also connect without entering the WiFi password manually.
Connect HP DeskJet 3720 to Wireless Using HP Smart
The HP Smart app is the recommended method for completing the wireless setup. It helps your computer locate the printer, connect it to your WiFi network, and install the necessary drivers in one process.
Follow these steps:
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Download and install the HP Smart app from the Microsoft Store or HP's official website.
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Turn on your HP DeskJet 3720 printer.
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Open the HP Smart app and click Add Printer.
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Select your printer when it appears in the list.
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Choose your WiFi network and enter the wireless password.
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Wait while the printer connects to the network.
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Complete the setup and print a test page.
If the printer is not detected immediately, restart both the printer and your computer before trying again. Keeping the printer close to the router during setup can also improve the connection process.
If Windows reports Printer Not Activated Error Code 30 after installing or connecting your printer, follow our detailed troubleshooting guide for the appropriate fix.
Connect Using WPS (If Your Router Supports It)
If your router has a WPS button, you can connect the printer without manually entering the wireless password. This method is quick and works well for most home WiFi networks.
To connect using WPS:
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Turn on the printer.
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Press and hold the Wireless button until the wireless light starts blinking.
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Press the WPS button on your router within two minutes.
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Wait for the wireless light to become solid.
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Print a network report or test page to confirm the connection.
A steady wireless light indicates that the printer has successfully joined your WiFi network. Once connected, you can move on to installing the printer on your Windows 11 computer.
Install HP DeskJet 3720 on Windows 11

After the printer is connected to your WiFi network, the next step is to install it on your Windows 11 computer. Windows can often detect the printer automatically, but using the correct HP software ensures all printer features, including scanning and wireless printing, work properly.
Download and Install the Printer
The easiest way to install HP DeskJet 3720 on Windows is by using the HP Smart app or the latest HP drivers. This ensures your printer receives the correct software and any available updates during installation.
Follow these steps:
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Open the HP Smart app on your Windows 11 PC.
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Click Add Printer if your device is not already listed.
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Select your HP DeskJet 3720 from the available devices.
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Allow Windows to install the required printer drivers.
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Follow the on-screen instructions to complete the installation.
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Print a test page to verify that everything is working correctly.
If the printer installs successfully but Windows displays Printer Not Activated Error Code 41 when you try to print, follow our detailed troubleshooting guide to restore normal printing.
Set HP DeskJet 3720 as the Default Printer
Making the HP DeskJet 3720 your default printer allows Windows to send print jobs to the correct device automatically. This saves time and prevents documents from being sent to another printer.
To set it as the default printer:
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Open Settings in Windows 11.
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Select Bluetooth & devices and then Printers & scanners.
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Click HP DeskJet 3720.
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Select Set as default.
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Print a sample document to confirm the settings.
If the printer appears as Offline, check that it is still connected to your WiFi network and that no print jobs are stuck in the print queue. Restarting both the printer and the computer usually resolves minor communication issues before you begin troubleshooting more advanced problems.
Troubleshooting HP DeskJet 3720 WiFi Problems

Even after following the correct setup process, you may still experience connection issues. In most cases, these problems are caused by incorrect network settings, outdated software, or temporary communication errors between the printer and your router. Fortunately, most wireless issues can be resolved with a few simple troubleshooting steps.
HP DeskJet 3720 Not Connecting to WiFi
If your HP DeskJet 3720 not connecting to WiFi, start by checking whether the printer and your Windows 11 computer are connected to the same wireless network. A mismatch between networks is one of the most common reasons the printer cannot be detected.
Try these solutions:
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Restart the printer and your WiFi router.
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Make sure the printer is within range of the router.
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Re-enter the correct WiFi password.
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Reset the printer's wireless settings and reconnect it.
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Update the printer firmware through the HP Smart app.
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Disable any VPN connection during setup.
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Connect the printer to a 2.4 GHz WiFi network if your router supports dual-band networks.
After completing these steps, open the HP Smart app again and check whether the printer appears in the device list. If it does, print a test page to confirm that the wireless connection is working correctly.
Common HP 3720 Printer Wireless Setup Problems
Some issues occur after the printer has already been connected. These may include failed print jobs, the printer showing as offline, or Windows being unable to communicate with the device. Most of these problems are easy to resolve by checking your network and printer settings.
Common issues include:
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Printer showing Offline in Windows.
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Incorrect or outdated printer drivers.
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Weak or unstable WiFi signal.
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Incorrect wireless password.
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Firewall or antivirus blocking communication.
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Temporary router or network interruptions.
If the problem continues after trying these solutions, remove the printer from Printers & scanners, restart your computer, and perform the HP 3720 printer wireless setup again using the HP Smart app. A fresh installation often resolves persistent connection problems caused by incorrect network or driver configurations.
Need Help with Your HP DeskJet 3720 WiFi Setup?
If you're still having trouble completing your HP DeskJet 3720 WiFi setup, the experts at Technofy are ready to help. Whether your printer won't connect to WiFi, isn't detected by Windows 11, or keeps showing as offline, our technicians can quickly identify the issue and get your printer working again. We provide reliable remote support for wireless printer setup, driver installation, and troubleshooting across Auckland and throughout New Zealand.
Conclusion
Setting up the HP DeskJet 3720 on a wireless network is usually straightforward when the printer, router, and Windows 11 computer are configured correctly. Using the HP Smart app, keeping your printer software up to date, and ensuring both devices are connected to the same WiFi network can help you avoid most setup issues.
If you experience connection problems, simple troubleshooting steps such as restarting the printer, resetting the wireless settings, or reinstalling the printer drivers can often restore the connection. By following this guide, you should be able to complete your HP DeskJet 3720 WiFi setup successfully and enjoy reliable wireless printing at home or in the office.
Frequently Asked Questions
How do I connect my HP DeskJet 3720 to WiFi?
You can connect the printer using the HP Smart app or the WPS method if your router supports it. Both methods allow the printer to join your wireless network without requiring a USB cable after setup.
Why won't my HP DeskJet 3720 connect to WiFi?
Common causes include an incorrect WiFi password, weak signal strength, outdated firmware, or the printer and computer being connected to different networks.
Can I install the HP DeskJet 3720 without the installation CD?
Yes. You can download the HP Smart app or the latest printer drivers directly from HP and complete the installation without using a CD.
Does the HP DeskJet 3720 work with Windows 11?
Yes. The printer is fully compatible with Windows 11 when the latest HP drivers or the HP Smart app are installed.
How do I reconnect my HP DeskJet 3720 after changing my WiFi password?
Reset the printer's wireless settings, reconnect it to the new WiFi network using the HP Smart app or WPS, and verify that your Windows 11 computer is connected to the same network before printing.






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